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About Us Bring Customers First Since 1996 WEBster Computing Services' main office, including billing and main support, is in Massachusetts. Our server pools are spread out across the U.S. for better redundancy and for a more stable networks. Our largest pools are in PA, GA, FL, and CO: The highest quality facilities with state of the art fire surpression and backup systems.
We have been serving the internet since 1996 and as a result are one of the oldest website hosting companies on the internet. Our mission statement is simple: "The Customer Comes First And Never Undercut Quality." We do not overfill servers like the majority of hosts. And we are most definitely NOT a discount host. Pricing is based on a scale that allows us to maintain the highest quality for the short and long-terms. While many hosts come and go, we will be here. We are a company you will come to and stay with. Moving a site means death to many businesses because moving to a bad or slow host, even for a period, can result in severe damage to your search engine rankings as well as your repuation. Quick servers equal more sales. It is as simple as that.
You are a name at WEBCS, not an ID number. Every problem is important to us, whether it pertains to a large scale corporation or a single site. You will also get brutal honesty here. If we think that something will affect your bottom line or a technology is not in your best interest, we will let you know. The vast majority of our new clients come from current customer referrals, and that is so for a good reason.
Our server staff is some of the best rounded in the field, and our owner and founder is an internet business author who wrote the book, Launching Onto The Web for Briarwoods Publication in VA. If you need advise, small or large scale design, let us know.
Flexibility: One size doesn't fit all. It shouldn't pain a company to adjust and adapt to the needs of its customers.
Support: Support is a priority at WEBCS, and over the years we have streamlined our methods to best serve you. Our new support ticket gateway (see below) assures that no issue is ever lost in spam and everything is tracked from inception to solution. Have an issue with server security and making sure emergency issues get addressed? Our staff carries pagers 24/7. If you ever have an emergency issue, you can buzz us directly. No waiting, no uncertainty, no question if your emergency is being worked on. Just buzz us and sit back. We're already working in your issue.
Contact Information Making the Connection For Your Web Future The staff at WEBCS is committed to fast support and customer communication. Your queries, questions or orders are handled promptly as a rule.
To contact us for quick response on all issues, please visit our customer support contact web page.
For live chat please click here. We are available throughout the day via our own site chat as well as Yahoo Messenger.
fax line: 866-77-WEBCS (1-866-779-3227)
NOTE: Our fax lines are for customer use only. Unsolicited advertising to these numbers
or any of the email addresses presented on this site is illegal and will be treated as such!
Servers and Tech Staff Locations:
Our servers and server tech staff are located along the major hubs of the internet in the regions of Chicago, Philadephia and Atlanta.
Billing Postal Address:
WEBster Computing Services
1353 Smiling Fish Ln
St Augustine, FL 32080
SERVER STATUS AND EMERGENCY NOTICES:
Urgent reports of outages or internet conditions which may affect your server are located in the support ticket system and are updated constantly through any ongoing issue.
Emergency Contact Information:
If you have an emergency issue please report the matter and a technician will instantly be paged to work on your issue. The emergency paging number was provided at account setup time. This pager can also be activated from the web by clicking on the emergency link in the customer support ticket area.
Employment Current Job Openings MARKETER AND SALES WANTED: Part-time positions are currently open in marketing and sales support. Part-time applicant will create creative marketing plans on the internet and also finalize sales with newly signed up customers. Paid a set fee per month plus incentives. Must be familiar with website hosting and dedicated sales and must have experience marketing such. Able to come up with ideas and work hard to promote the company.
Please apply at http://www.webcs.com/support with standard material. Our staff needs well balanced individuals with good attitudes and high motivation.
Our Name So What's the Real Story? Believe it or not the name WEBster was not selected just because it has the word WEB in it. Actually this was a happy accident. The company's birthplace was in Webster, Massachusetts. Thus when Webster was thought of the natural WEBster followed. WEBster Computing Services, WEBCS, WEBCS.com, WEBCS.biz, WEBsterCS, the WEBCS-DOT-AND-CURCUIT LOGO, Dialzip, Dialzip.com, and the phrase "Building the web, one user @ a time" are trademarks of WEBster Computing Services...all rights reserved copyright 1996-2012.