Web Browser Control Panel - Pro Account
(for accounts created after 10/2001)


Logging on and using your control panel:
All of our Unix based pro-series accounts now come with a control panel feature that controls email box creation, email forwarding, email alias creation and password maintenance.

To access your control panel point your web browser to the following address:

http://controlpanel.securedweb.net

and use your account's master username and password to logon.  If you have just been setup and you can't logon, email us, we may have to activate your control panel.  After you logon you will see a pulldown menu.  Select your domain name and press GO.

Control panel feature instructions:

  • Determining your IP address
  • changing your main account password
  • changing an email box password
  • adding a mailbox
  • deleting a mailbox
  • creating an email alias
  • forwarding email from a mailbox or an alias
  • autoresponder control
  • spam control for mailboxes
  • reporting a control panel bug or error to technical support
  • Determining your IP address:
    Your IP address is a temporary address that allows you to connect to your account via FTP and on the web.  the address which looks like 123.45.345.10 can change from time to time.  It should be used only in cases when your domain name is having problems or not yet active.

    To view your current IP, click on WEB PARAMETERS.
    Changing your main account password:
    Simply double-click on FTP SECURITY.  On the next page click on your logon name.  This will take you to the main password screen (refer to the image shown). Here enter your desired password twice and then press SAVE MODIFICATIONS.

    Note:  this will change your main website account password as well as the control panel password.  This will not change your main mailbox password.  For that refer to the section below.  Make sure to write down your password for safe keeping.  The Full Name field is optional.  Just enter your full name in it (ie John Doe).

    After changing your main account password you may need to logon to the control panel again.  You may have to shut down your web browser and re-load to accomplish this.

    Note:  All Passwords must be at least ten digits long and contain numbers and number and lower case letters for security reasons.

    Email box control:
    Changing an email box password: Click on EMAIL ACCOUNTS, then click on the email address in question.  You will see a screen of the current box settings.  At the bottom of the screen click on modify.  On the next page enter your new password twice as requested.  Click on save.  Your done.

    Adding an email box:  Click on EMAIL ACCOUNTS.  Click on the CREATE EMAIL tab.  On the next screen enter your email box name (for example: rabbit), the first and last name of the person who will use the email box, the password of the box twice.  Leave everything else untouched and press Save.  Your done....the email box of rabbit@yourdomain.com is now active!

    Note: in the above example we create email box rabbit@yourdomain.com.  Let's assume for the sake of the example that your domain name is peter.com.  Users will now be able to send to the box rabbit@peter.com and you can tell friends to email this box.  However, note that when you use an email program to retrieve email from the box, you must use the following format in the POP username of:

    username%hubbardhealth.com

    for example:
    rabbit%peter.com

    Delete an email box: Click on EMAIL ACCOUNTS.  In the DELETE column click on the X next to the email address you want to delete.  You can not delete your main account mailbox.  Please do not attempt to do so or you will corrupt your email system.

    Create an email alias: An email alias is basically a name, such as anynamehere@yourdomain.com which points to a physical mailbox or is forwarded to an external email address off of our servers. It is not a mailox itself.  Email sent to this alias goes to the location you specify automatically.  You can create as many aliases as you want and point them wherever you want.

    If you want to create an alias that points to an existing email box on the server, click on EMAIL ACCOUNTS, then next to the aliases column of the email address in question hit on the edit link.  This will allow you to create the alias name.  For instance, you can enter the alias of tiger on top of mailbox sprite@yourdomain.com.  Thus anyone emailing tiger@yourdomain.com will be redirected to the sprite mailbox.

    If you want to create an alias that points to an external email address (not on our servers) follow the procedure for ADDING AN EMAIL BOX above, except int his case enter the address to forward to in the forward field provided and click on "NO" when you are asked to saved mail locally.  You can forward to multiple addresses by seperating them by a comma in the forward field.

    Forwarding email:  You can forward an email address to an external mailbox off of our servers.  To do this, click on EMAIL ACCOUNTS, click on the email address in question, click on MODIFY, then enter the email address to forward to in the empty FORWARD field.  Email will now be redirected to the address to specify.  To forward mail AND seve mail to a mailbox then click on the YES field when asked to save email locally.  Note, if you select YES email will collect in your mailbox as it normally would and be copied to whatever forwarded address you select.

    To forward to multiple addresses simply enter them in the forward field seperated by a comma.

    Autoresponder control:  An autoresponder is an email alias that automatically sends text information to a user that emails it.  This is very useful in business situations.  For instance, if you have a price list that you email customers, you can create an autoresponder named pricing@yourdomain.com.  Every user that emails this address will be sent your price list automatically by email saving you time and getting your users information in a blink.

    To set one up, create a MAILBOX as you normally would (see above), for instance pricing@yourdomain.com, except fill in the autoresponder fields at the bottom.  Your done!  Your autoresponder is now active!

    Spam control for your mailboxes?
    Info coming....
    Reporting an email bug, error or suggestion:
    If you need help or technical support with anything in your account, go to the regular technical support relay at http://www.webcs.com/email.